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Virtual Assessment

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Virtual Assessment

Since the year 2020, Techson has been providing clients with video inspections for a wide variety of claims. In the midst of the ongoing pandemic, the primary purpose of this service was to make certain that all of the participants' safety was maintained. In addition to this, it has consistently been helpful to adjusters, as it has sped up the process of damage inspections and made it more convenient to conclude claims.

Techson will properly evaluate all electronics and appliances.

Using the latest technology we provide a clear and transparent assessment, with live status updates visible directly through the adjusters portal.

Virtual Assessment Claims Process

Submit a Claim

When expediting claims is a priority, virtual assessment may be the best solution. Start by submitting a claim and a claims associate will contact you.

Appointment Setting

An appropriate time will be scheduled with the proper technician or engineer to optimally assess the items in question.

Visual Inspection

The virtual call will evaluate the items in question for various damages to quickly assess the necessity of IICRC-certified cleaning, restoration, or further on-site or off-site testing.

Testing and Cleaning

After the virtual assessment is performed, it may require on-site or off-site services based on the findings. Techson will then set up a new appointment to inspect the items in question for damage and perform proper cleaning and storage as needed.

Report and Return

When the virtual assessment is completed, the recorded information will be uploaded to the adjusters portal, and a loss report will be emailed to the adjuster with the findings explained. If items were further serviced, the evaluation details would be uploaded to the portal with supporting images and the work completed.